HostWhisper

Privacy Policy

Last Updated: October 12, 2025

1. Introduction

This Privacy Policy describes how AMF VENTURES VACATION HOMES RENTAL CO. L.L.C ("HostWhisper," "we," "us," or "our"), a limited liability company registered in Dubai, United Arab Emirates, collects, uses, and protects your personal information when you use our WhatsApp automation platform for Airbnb hosts.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, phone number)
  • Payment information (processed through third-party payment processors)
  • Property management system credentials (Hostaway integration)
  • WhatsApp Business account information
  • Guest data synced from your Hostaway account
  • Custom message templates and automation workflows you create

2.2 Information We Collect Automatically

  • Usage data (features used, automation flows triggered)
  • Device information (IP address, browser type, operating system)
  • Log data (access times, pages viewed, errors encountered)
  • WhatsApp message delivery and read receipt data

2.3 Information from Third Parties

  • Guest information from Hostaway (names, phone numbers, booking details)
  • WhatsApp API data
  • Payment information from payment processors

3. How We Use Your Information

We use your information to:

  • Provide and maintain the HostWhisper service
  • Process and send automated WhatsApp messages to your guests
  • Sync booking data from your Hostaway account
  • Provide customer support and respond to inquiries
  • Improve and optimize our platform
  • Send service updates and administrative communications
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We share data with:

  • WhatsApp API - to send WhatsApp messages on your behalf
  • Hostaway - to sync your property and booking data
  • Payment processors - to process subscription payments
  • Cloud hosting providers - to store and process data
  • Analytics providers - to understand platform usage

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

4.3 Business Transfers

If HostWhisper is acquired or merged, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication requirements
  • Secure API integrations

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 90 days, except where required by law to retain it longer.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at priority@hostwhisper.co

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

HostWhisper is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform. Continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or concerns:

AMF VENTURES VACATION HOMES RENTAL CO. L.L.C
Dubai, United Arab Emirates
Email: priority@hostwhisper.co
Website: hostwhisper.co

12. UAE-Specific Provisions

This Privacy Policy complies with the UAE Data Protection Law and relevant Dubai regulations. Data subjects in the UAE have specific rights under local law, which can be exercised by contacting us at the address above.